Customer help
Clear information about payment, delivery, returns, and support from Narayani Creations.
Choose a product, add it to your cart, enter your delivery details, and complete payment securely through Razorpay. An order is confirmed only after successful payment verification.
The checkout currently confirms prepaid orders through Razorpay. Any delivery or payment options shown at checkout apply to that purchase.
Narayani Creations ships prepaid jewellery orders across India. Delivery timelines and availability depend on the delivery location.
After dispatch, you receive the tracking details through the order and delivery updates associated with your purchase.
For damaged or incorrect items, keep an uncut unboxing video and contact us within 48 hours. Verified cases are handled according to the refund policy.
Use WhatsApp support or the contact page to ask about a piece, request product details, or discuss styling.